Shipping policy

Australia Wide Shipping - most  products qualify for free-shipping (use filter to find free-shipping) 

Planters Raised Gardens commitment to you is to offer the most efficient and cost-effective shipping options possible to keep our prices low.  To achieve this your order will be despatched from the Melbourne distribution centre, with most orders being despatched the next working day. Once your order has been despatched, we will provide you with a tracking number that you can use to monitor the location of your package via the courier's website to its safe arrival. We value your business, and we will be following through to see your order completed and here to provide the best customer care along the way.

Expected Delivery Times:

  • VIC: 8-13 working days 
  • NSW, SA, ACT: 10-15 working days.
  • WA: 12-14 working days
  • QLD, NT, TAS: 12-19 working days 

Please note that we do not ship outside Australia and excludes the following postcodes

885, 2222, 2449, 2818, 2827, 2829, 2836, 2839, 2874, 2898, 3724, 44774490, 4626, 4822, 4871, 4875, 6044, 6209, 6224, 6290, 6442, 6536, 65626707, 6713, 6725, 6728, 6743, 6751, 6753, 6754, 7255, 7256, 7258, 7260

 

Vegepods & WaterUps Raised Garden Bed Shipping Information

Vegepods & WaterUps leave the warehouse in 2-3 days and delivery can be expected within 5- 10 days.

Once your order has been despatched, we will provide you with a tracking number that you can use to monitor the location of your package via the courier's website to its safe arrival.

 

Thrive Sustainability Seeds Shipping Information

In most cases, orders will be packed and shipped within 3 working days of order receipt, and you will be provided with a tracking number.

Seed packs are sent via Australia Post, below is their estimated delivery times to various states:

Western Australia

  • Perth Metro: 2 working days
  • Albany or Esperance: 2-3 working days
  • Karratha: 3-4 working days
  • Broome: 5-6 working days

South Australia

  • Adelaide: 3-4 working days

NSW

  • Sydney: 5-6 working days

QLD

  • Brisbane: 5-6 working days

ACT

  • Canberra: 5-6 working days

VIC

  • Melbourne: 5-6 working days

NT

  • Darwin: 5-7 working days

Please note these are estimates only and Australia post often experiences delays.